Privacy Policy

1. Introduction & Corporate Ownership

Welcome to CADBIM Centre (cadbimcentre.com). This website, Learning Management System (LMS), mobile applications, software portals, and associated educational services are owned, managed, and operated by COMMANDTECH CAD & IT Private Limited (hereinafter referred to as “CADBIM Centre,” “Company,” “we,” “us,” or “our”).

We are committed to maintaining the highest standards of data privacy, confidentiality, and security for our students, website visitors, corporate partners, and applicants. This Privacy Policy explains how we collect, process, store, disclose, and protect your personal data when you interact with our digital platform, register for masterclasses or diploma programs, utilize placement assistance services, or communicate with us through electronic channels (including SMS, Email, and WhatsApp).

2. Definitions & Key Terms

For the purposes of this Privacy Policy:

• “Account” means a unique, credential-protected user profile created to access our Learning Management System (LMS) and course materials.
• “Data Subject” / “User” / “You” means any individual who accesses our platform, submits an inquiry form, or enrolls in an educational program.
• “Personal Data” means any information relating to an identified or identifiable natural person.
• “Services” refers to the live interactive sessions, recorded curriculum, software workflow tutorials, capstone project reviews, evaluation modules, and placement assistance provided by CADBIM Centre.

3. Legal Grounds for Data Processing

In compliance with global data privacy frameworks and India’s Digital Personal Data Protection (DPDP) Act, 2023, we process your personal data based on the following legal grounds:

• Consent: When you voluntarily submit forms, check opt-in boxes, or request course information. You may withdraw your consent at any
  time.
• Contractual Necessity: When processing is necessary to fulfill our obligations under your course enrollment agreement, such as providing LMS access, evaluating capstone projects, and issuing completion certificates.
• Legitimate Interests: To protect platform security, prevent unauthorized sharing of intellectual property, optimize learning tools, and deliver administrative updates.
• Legal Obligation: To comply with statutory tax, financial auditing, and regulatory requirements.

4. Categories of Information We Collect

A. Information Provided Directly by You

• Identity & Contact Details: First name, last name, profile name, gender, date of birth, contact number, email address, physical mailing address, and government-issued identification numbers where required for official certification or tax receipts.
• Academic & Professional Profile: Educational background, degree certificates, engineering discipline such as Architecture, Civil, Structural, MEP, or Mechanical, university or college name, employment status, current company, resume details, and project portfolios.
• Enrollment & Assessment Metrics: Selected training cohorts, batch schedules, assignment submissions, attendance records, quiz grades, capstone project review logs, and certification status.
• Payment & Transaction Data: Billing address, invoice history, transaction reference IDs, and EMI arrangements.

Financial Security Note: All payment transactions are processed securely through PCI-DSS compliant third-party payment gateways. Sensitive payment information, such as credit card numbers, CVVs, bank passwords, or UPI PINs, is processed directly by the payment gateway and is never stored on our servers.

B. Technical Data Collected Automatically

When you navigate through our website or access our LMS platform, we may
collect:

• Device Characteristics: IP address, operating system, browser type and version, device hardware model, screen resolution, and language preferences.
• Log & Usage Metrics: Pages visited, access timestamps, duration spent on specific modules, video playback engagement metrics, clickstream data, and system crash reports.
• Cookies & Pixel Identifiers: Cookies, web beacons, and analytical tags such as Meta Pixel and Google Analytics used to evaluate traffic patterns and customize the user experience.

5. How We Use Your Data

We process your personal information strictly for legitimate operational, educational, and commercial purposes:

• Course Administration: Provisioning LMS credentials, managing live online classes, delivering technical learning resources, and tracking academic progress.
• Certification & Verification: Issuing completion certificates, experience credentials, and verifying student credentials for prospective employers.
• Placement Assistance: Formatting student profiles, forwarding resumes, and showcasing project portfolios to our corporate recruitment network, conducted only with explicit student consent.
• Communications & Operations: Sending transactional notifications, class schedule changes, payment reminders, technical support responses, and administrative announcements.
• Security & Anti-Piracy: Monitoring platform access logs to prevent concurrent account usage, unauthorized downloading of video streams, or infringement of intellectual property.
• Platform Optimization: Analyzing student engagement metrics to improve curriculum structure, software exercises, and website functionality.

6. Communications, Community Privacy, & Opt-Out Policy

• Direct Communications: By providing your email address and mobile phone number through enrollment or inquiry forms, you consent to receive communications regarding your course, schedule updates, and educational announcements via Email, SMS, and WhatsApp.
• WhatsApp Business API & Text Messaging: When you opt in to receive WhatsApp or SMS updates, we process your contact details solely to deliver requested information, course alerts, and support messages.
• Protection of Peer & Community Data: As part of your enrollment, you may be added to official CADBIM Centre WhatsApp groups, student forums, or batch channels. You are strictly prohibited from harvesting, collecting, copying, exporting, leaking, or sharing the contact details, phone numbers, or personal information of fellow students, instructors, or staff members with competitors, external agencies, or third parties outside the CADBIM Centre network.

Meta / WhatsApp Exclusion Clause: We specifically exclude SMS/text messaging consent and phone numbers collected for messaging purposes from being sold, rented, leased, or shared with external third parties or affiliates for their independent marketing or promotional purposes.

Opt-Out Rights: You can opt out of receiving promotional communications at any time by:

• Replying “STOP” to any automated SMS or WhatsApp message received from us.
• Clicking the “Unsubscribe” link located at the bottom of our emails.
• Emailing our Privacy Desk directly at contact@cadbimcentre.com .

7. Cookies and Digital Tracking

We use cookies and similar tracking tools to enhance platform security and user experience:

8. Data Sharing and Third-Party Disclosures

We do not sell, trade, or rent personal data to third parties. We disclose information only under strict confidentiality and operational parameters:

• Third-Party Infrastructure Vendors: We share necessary data with trusted service providers who assist in operating our platform, such as cloud hosting infrastructure, payment gateways, CRM databases, email delivery engines, and WhatsApp API gateways.
• Hiring & Placement Partners: For students opting into our placement assistance program, resumes, assessment results, and capstone project links are shared with corporate recruiters and AEC firms seeking BIM talent.
• Software Partners & Vendor Verification: Where necessary for student software license activation, such as Autodesk, Bentley Systems, or other AEC design tools, student enrollment status is confirmed with the respective software vendor.
• Legal Compliance & Safety: We reserve the right to disclose personal data if mandated by law, court order, statutory regulation, or to enforce our Terms and Conditions and protect the rights, property, and safety of COMMANDTECH CAD & IT Private Limited, our students, or the public.

9. Minors and Age Restrictions

Our website and training programs are intended exclusively for individuals who are at least 18 years of age. We do not knowingly collect personal data from children under 18. If we discover that a minor under 18 has submitted personal information without verifiable parental or legal guardian consent, we will take immediate steps to delete such data.

10. Data Protection, Security, & Retention

• Security Safeguards: We implement administrative, physical, and technical controls, including SSL/TLS encryption, restricted database permissions, firewall protection, and multi-factor authentication, to protect your personal information against unauthorized access, loss, or alteration.
• Retention Policy: We retain personal and academic records for as long as your student account remains active, as needed to fulfill educational and placement obligations, or as required under applicable statutory, tax, and legal retention laws.

11. Your Statutory Privacy Rights

Subject to applicable local laws, you possess the following rights regarding your personal data:

• Right to Access & Review: Request a copy of the personal information we hold about you.
• Right to Rectification: Request corrections to inaccurate, incomplete, or outdated personal details.
• Right to Erasure / Deletion: Request the deletion of your account and personal details, subject to legal and financial retention requirements.
• Right to Withdraw Consent: Withdraw previously granted consent for marketing or messaging processing at any time.

12. External Third-Party Links

Our website or LMS platform may contain links to third-party web resources, software provider portals, or external websites. COMMANDTECH CAD & IT Private Limited is not responsible for the privacy practices, security standards, or content of external third-party sites. We encourage you to review their respective privacy policies before providing personal information.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, platform features, or operational standards. Any revisions will be published on this page with an updated “Last Updated” date. Your continued use of our platform after updates indicates your acceptance of the revised policy.

14. Grievance Redressal & Contact Information

In accordance with Indian Information Technology rules and data protection framework, any inquiries, complaints, or grievance requests regarding data processing should be submitted to our Privacy Officer:

• Legal Entity Name: COMMANDTECH CAD & IT Private Limited
• Operating / Brand Name: CADBIM Centre
• Grievance Desk: Legal & Data Privacy Officer
• Email: contact@cadbimcentre.com
• Phone: +91 9446260080
• Registered Address:
  Vasantham Chambers, Near Ayyapan Kovil, SS Kovil Road,
  Thampanoor, Thiruvananthapuram, Kerala, India – 695001